State Farm® Insurance Agent Don Carpenter
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephen O'Grady
September 17, 2024
"I have no idea who the other 20 reviews came from, but my experience was quite the opposite. I had an issue with a surprise inspection at my home that was done without my presence. The demands of the inspection agent were very unclear and this office provided very little help and guidance. In fact the staff acted putout when I reached out to them and the agent never returned any calls. I switched to another State Farm agent in town who cheerfully and efficiently helped me get the situation resolved."
"Stephen, you really need to be honest when you leave a review! State Farm conducts a survey of property as a normal business practice so we can mitigate losses and try to keep insurance premiums affordable. Last year, State Farm sent you a letter to do certain tasks around your home as to prevent certain losses in the future. You constantly argued with my staff that you never received the letter, but our notes showed they discussed it with you last year so you would have time to make the repairs. You always got angry and would hang up the phone while they were talking. Then, two months before the non-renewal, you kept calling saying we need to "cut you some slack" and give you more time. State Farm gave you a year (which you deny), but our notes tell a whole different story. I did decide to not take your calls after you kept hanging up the phone on my staff."
Bruce Dennis
August 30, 2024
"Always helpful, honest and accessible. Great staff and easy communication. A great resource for our small business."
"Thank you very much, Dr. Dennis! You have always been a joy to do business with."
Tinker
August 28, 2024
"It is a very good and reliable establishment with very friendly and professional employees who are eager to assist with your needs."
"Thank you very much for your nice review and we appreciate your business. My staff always enjoy helping you."
Curtis Andrew
August 13, 2024
"Best in Ada ! We switched a few years ago and so happy that we did !"
"Thank you, Curtis! We appreciate you very much. "
Renee Sheppard
March 1, 2022
"Best insurance agent/company ever!"
"Thank you, Renee! You have been my client for a long time and we appreciate you so much."
Erin Isaacs
July 13, 2021
"No stress, No hassle, Great customer service, friendly smiles and it's super easy to file a claim. They really handle everything you need!"
Steve Walker
July 2, 2021
"Best agent in Oklahoma."
"You are one of my favorite clients I have had insured for years and years. Thank you again for the compliment."
Cheryl Burnett
October 7, 2020
"My daughter's car was totaled, hit from behind. Don Carpenter was very helpful in getting things finalized with all parties involved. He made phone calls and was always willing to help till it was done! Thumbs up!"
Missy Johnson
September 10, 2019
"Great service and quick response!"
Melinda Ward
September 13, 2018
"We have been with Don Carpenter for a long time. Love Don and his staff and they are always there when we need them! I would not use any other insurance company!!"
Debbie MacKenzie
August 16, 2018
"Don has been my insurance agent for over 25 years. He is honest and dependable and we wouldn't trust our insurance needs with anyone else. His staff go above and beyond. I highly recommend Don for all your insurance needs."
Bo Walbrick
August 16, 2018
"My family has done business with Don for nearly my entire life. He and his family are some of the best people I know. Everyone in Don’s office is always so kind and willing to do whatever they can to help their clients and customers."
Peggy Hill
August 6, 2018
"I was the victim in a wreck on 4/27/18 and after going back/forth with the insurance of the person who hit me, for a little over 2 months, we finally let our insurance agent, Don, and his staff fight for us. They did and got the results we wanted and deserved. You get what you pay for...thank you so much Don, Kelly and State Farm Insurance for being committed and valuing your customers!!!!"
Michelle Fipps
August 1, 2018
"It is a thing of the past!! If you would like outstanding customer service Call Don Carpenter. We are trying to buy a house and needed insurance. He was a professional in every sense of the word. He was super helpful. He was able to save us money on ours cars without losing quality coverage. He went above and beyond to help me. It's like Don was a college professor talking to a kindergartner he never made me feel stupid for the questions I asked. I am going with him for all our insurance because he treated me so well."
Terri Patterson
December 4, 2017
"Best insurance office!"
Chase Roberson
November 15, 2017
"I’ve been insured at this office since I’ve been able to drive (and even before that with life insurance), and now they insure my home. Everyone at the office is very friendly, personable, and always willing to help! They have been there and helped me when I needed them after a wreck or tire blowout with quickly, helpful service...they always go the extra mile! I appreciate everything they do to help me! I would definitely recommend this office, best in town!"